Chat icon
Ask Dan
Konica Minolta
Intelligent Information Management

Customer Success

Our customer success program has been carefully designed to ensure that we can support our customers through changing business conditions. Have a dedicated consultant by your side.

Key business benefits

Maximise return on investment

Maximise return on investment

Have an ongoing Customer Success Plan after implementation. Embed the change, ensure adoption, adjust as you see fit and of course anticipate and plan what’s next.  

Dedicated advisor

Dedicated advisor

Have a dedicated CS advisor and direct access to help whenever you need it. As systems and people in the business change over time, issues arise or new opportunities present themselves, it is beneficial to have someone on hand who understands the set-up. 

Integration with Service Now

Integration with Service Now

Our program easily connects with Service Now. Receive easy and simple access to support, immediate response, tracking, updates and ability to add detail as needed. 

Choose plan to suit your needs


Essential 

  • 2 hours per month 
  • Standard support 
  • Annual review 
  • Unused time aggregation – up to 2 months

Focused 

  • 4 hours per month 
  • Enhanced support 
  • 6-monthly reviews 
  • Unused time aggregation – up to 2 months

Provision 

  • 8 hours per month 
  • Priority support 
  • Quarterly reviews 
  • Unused time aggregation – up to 2 months

Bespoke 

  • Custom hours 
  • Proactive support 
  • Quarterly or monthly review options

Get a quote today!

Please provide your first name.
Please provide your last name.
Please provide your email address.
Please provide a valid email address.
Please provide your phone number.
Please provide your company name.
Please provide a valid Australian postcode.
Postcode must be numeric.
Please enter your message.
Please acknowledge.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Subscribe

Please provide your first name.
Please provide your last name.
Please provide your email address.
Please provide a valid email address.
Please provide your phone number.
Please provide your company name.
Please provide a valid Australian postcode.
Postcode must be numeric.
Please acknowledge.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Left header

Left subheader lorem ipsum

Buy now

Buy now lorem ipsum